The Politics of THE Ingenio Risaralda S.A, applied by the Commercial Directorate, it is competitively meet customers, providing products and services that meet their needs and expectations; advise on the correct choice of the product that suits their production process, in addition to The convenient way to buy it at the right price, creating a bridge to the area of Quality of Conformity during the approval process of the raw material in their production process and we will actively monitor to meet your needs that satisfy all your expectations.

El Ingenio Risaralda S.A has a human team, researching and developing solutions to make the experience gained during two decades of attention to the industry, providing technical support to customers and diligently to resolve the concerns, complaints or nonconformities.

Within the commercial aspects are two procedures

Method of Sale, in which we get in to meet their need of supply at the required qualities by mutual agreement and adjusting the delivery time. We can ensure an appropriate supply.

Post Sales Procedures, we anticipate inventory requirements, meeting your minimum needs. Additional to this we developed an annual financial analysis for our key clients to access quotas of credit or increased them.